Privacy policy

Privacy Policy

Last updated: 14 August 2026

Yes Yes Health Mushrooms (Registration Number: 2026/186646/07) (“we”, “us”, “our”) operates this store and website at yesyes.co.za, including all related information, content, features, tools, products and services (the “Services”). We are powered by Shopify.

This Privacy Policy describes how we collect, use, disclose and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African and international laws.

1. Who we are
Yes Yes Health Mushrooms  
Registration Number: 2026/186646/07  
Physical address: Grafiet Street, Elarduspark, Pretoria, Gauteng, 0181, South Africa  
Email: orders@yesyes.co.za  
WhatsApp: +27 81 389 3077

2. Personal information we collect
We may collect:
• Contact details (name, address, billing/shipping address, phone, email)
• Financial and payment information
• Account information (if you create one)
• Transaction and order history
• Communications with us
• Device, browser, IP and usage data
• Any other information you voluntarily provide

3. How we use your information
We use personal information to:
• Process and fulfil orders
• Communicate with you about your order or enquiries
• Provide customer support
• Improve our website and services
• Send marketing communications (you may opt out at any time)
• Comply with legal obligations
• Prevent fraud and ensure security

4. Sharing of information
We share information only with:
• Shopify and its service providers (payment, shipping, hosting)
• Courier and logistics partners
• Professional advisers when required
• Authorities when legally obliged

We do not sell your personal information.

5. International transfers
Your information may be processed outside South Africa (including by Shopify). We ensure appropriate safeguards are in place.

6. Your rights under POPIA
You have the right to:
• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Regulator[](https://inforegulator.org.za)

To exercise any right, email orders@yesyes.co.za or WhatsApp +27 81 389 3077.

7. Security and retention
We take reasonable steps to protect your information. We retain it only as long as necessary for the purposes stated or as required by law.

8. Children’s information
Our Services are not directed at children under 18. We do not knowingly collect personal information from minors.

9. Changes
We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact
Questions about this Privacy Policy or your personal information:  
Email: orders@yesyes.co.za  
WhatsApp: +27 81 389 3077  
Post: Yes Yes Health Mushrooms, Grafiet Street, Elarduspark, Pretoria, 0181